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Our Customer Service Representatives

Your satisfaction is our top priority. We want your experience to be hassle-free. Our sales staff and customer service department is experienced to help you with any question or problem relating to your print project. They are available to explain all the options in order to make quality and correct decisions while planning your project.

In today's world where most communications are done over the phone, through email or fax, we still prefer to work with our customers the old fashioned way, face to face. It helps us to better understand what you want and allows us to better serve your printing needs. Yes, we have available all the modern ways to communicate with our customers, but we still prefer the personal touch.

Direct customer-to-sales staff contact on all projects. Our sales staff is available to visit you in your place of business.

Friendly customer service reps to help you when you call our office with questions or production status updates.

Our technical staff is available to answer your technical questions on how to prepare your files to work with our workflow. They can explain how we need your documents set up and why.

Knowledgeable staff to quote prices on any project you may have. We will advise you on all aspects of your project and suggest which options provide you the greater cost savings.

There are many avenues by which you can contact us. Our sales reps can stop at your place of business or you may stop in and speak personally with a customer sales rep. You may also phone, fax, email or check us out on our web site. Files can be sent to us by using our FTP server. We are here to help make your printing experience as problem free and smooth as possible.

Our focus is your image, deadline, and budget. We feel your printing job is very important and we have the capability to produce your print project within your budget and deadline.


From left to right: Pat Mitchell and Terri Brewer

To Contact a Customer Service Representative, please call:
217-222-5145 or Fax 217-222-5149

Terri Brewer • brewer@jkcreative.com
Pat Mitchell • mitchell@jkcreative.com